At Need Bazaar, we want you to be happy with your purchase. If you are not satisfied, we are here to help.
1. RETURN POLICY
1.1. You have 7 days to return an item from the date you received it (consistent with standard e-commerce practices in Bangladesh).
1.2. To be eligible for a return, your item must be unused and in the same condition that you received it.
1.3. Your item must be in the original packaging with all tags, user manuals, warranty cards, and accessories attached.
2. NON-RETURNABLE ITEMS
Certain items such as health and beauty products (if opened), innerwear, and digital software are not eligible for return due to hygiene and security reasons.
3. REFUNDS
3.1. Once we receive your item, we will inspect it and notify you that we have received your returned item.
3.2. If your return is approved, we will initiate a refund to your original method of payment (or via mobile banking/bank transfer).
3.3. Refund processing times may vary depending on your card issuer or bank policy.
4. SHIPPING COSTS
4.1. If the return is due to a mistake by Need Bazaar (wrong item/damaged product), we will cover the return shipping cost.
4.2. For change-of-mind returns, the customer may be responsible for paying the shipping costs.
5. CONTACT US
For any return-related queries:
Email: needbazaar621@gmail.com
Website: needbazaar.com/